New Classic Store ships via Canada post. At check out, shipping options may be selected by you. We strive to ship every shipment within two business days. If there is an extra lead time we will notify you. If timing is of a particular issue for your order please notate it in your order comments so that we may discuss with you what is necessary to meet your needs. Occasionally, a package may be oversized. This may increase the amount of shipping cost. New Classic Store will always call to confirm this change.
Please provide us with the correct shipping information, and be sure to have someone at the delivery site when the package is delivered. We will email you a tracking number (please note that we do not receive the tracking number until noon of the next day after it ships) that will allow you to schedule for a recipient to be onsite. Once you receive your package, we suggest you examine the box and make note if the package has any damage. If anything is damaged please either reject the package or contact us as soon as possible.
New Classic Store does not accept responsibility for late packages due to incorrect shipping information (for example, a wrong address or lack of phone number). Please note, we require a street address before we ship!
When picking a shipping method, take into account that Canada post does not count the pick up day and does not count holidays and weekends. Almost all orders are shipped within two business days of being processed. The shipping department functions Monday through Friday from 8:30am to 4:00pm Eastern Standard Time. It is closed on holidays and weekends. Orders placed on Friday may not ship until Tuesday.
New Classic Store understands last minute orders. If you are ordering on a Friday and need an item, please order early in the day and leave us a comment on your order.
When choosing a shipping time, always err on the side of caution. New Classic Store is not responsible for shipping delays caused by the carrier or weather.
Basic run-down of shipping methods:
- Option 1 - Arrives 2 days after order is processed, before 10 am.
- Option 2 - Arrives 2 days after the order is processed.
- Option 3 - Arrives 3 days after the order is processed.
- Option 4 - Generally arrives 4-5 business days after the order is processed.
- Option 5 - Arrives 1 day after the order is processed, any time.
- Option 6 - Arrives 1 day after the order is processed.
- Option 7 - Arrives 1 day after the order is processed, before 10 am.
We use only the best carriers to get your valued parcel safely delivered to you.
Your order is packed securely and double checked before shipping.